{"product_id":"digital-product-3","title":"8D PROBLEM SOLVING — TRAINING DECK + WORKBOOK","description":"\u003cp class=\"MsoNormal\"\u003eWhen a problem keeps coming back, guessing won't fix it. 8D gives your whole team one disciplined, fact-driven way to protect the customer, find the true root cause, put a permanent fix in place, and make sure the problem never returns. This complete toolkit teaches the method and hands you a guided workbook to run a real 8D from the first symptom to closure — no black belt required.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eIdeal for quality, engineering and operations teams, team leaders, suppliers responding to customer complaints, and anyone who needs problems to stay solved.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWHAT YOU GET\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e- Training slides (PPTX): an 18-slide deck that builds it up from scratch — what 8D is, when to use it, the roles, and every discipline from D0 to D8, plus the \u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003everification-vs-validation thread that keeps it honest.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e- 8D workbook (XLSX): a guided D0–D8 form with everything a real investigation needs — an IS \/ IS-NOT analysis, a root-cause sheet (Ishikawa \u0026amp; 5 Why), an action plan, closure gates for every discipline, and a quick guide.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e- Worked example (XLSX): a full 8D solved end to end on a real molding defect, so your team can learn the method by seeing it done.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eTHE EIGHT DISCIPLINES — D0 TO D8\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD0 - Prepare \u0026amp; protect: kick off and shield the customer straight away.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD1 - Build the team: a small cross-functional team with the right knowledge.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD2 - Describe the problem: state it in facts, with no cause and no solution.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD3 - Contain it: an interim action that stops the problem reaching the customer.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD4 - Root cause \u0026amp; escape point: get past the symptoms to the verified cause.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD5 - Choose the fix: select the permanent corrective action.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD6 - Implement \u0026amp; validate: roll it out and prove it works in the real process.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD7 - Prevent recurrence: update the system so it can't happen again.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003eD8 - Recognize the team: close out, capture lessons and share them.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eHOW IT WORKS\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e8D moves through quality-gated phases — Protect \u0026gt; Investigate \u0026gt; Correct \u0026gt; Prevent — and no step is skipped. Two checks keep it honest at every stage: verification beforehand (\"how do we know the change will work?\") and validation afterwards (\"what's the proof that it worked?\").\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWHY TEAMS LOVE IT\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- Protect the customer: contain the problem from day one, before anything else.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- Verified root cause: decisions rest on proof and facts, never assumptions.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- A quality gate at each step: every stage is checked before the team moves on.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- Built for any team: not just for experts; anyone can take part or lead.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- Fully editable: a guided Excel workbook you can adapt to any problem.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- Worked example inside: see a complete 8D solved on a real case.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWHAT'S IN THE DOWNLOAD\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- 1 x Training deck — .pptx (18 slides, fully editable)\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- 1 x 8D workbook — .xlsx (D0–D8 form, IS\/IS-NOT, root cause, action plan,\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003eclosure gates, guide)\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in;\"\u003e- 1 x Worked example — .xlsx (a full 8D on a real molding defect)\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003eInstant digital download. For personal and in-company training use.\u003c\/i\u003e\u003c\/p\u003e","brand":"Quality and Lean Hub","offers":[{"title":"Default Title","offer_id":46819537060013,"sku":null,"price":499.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0774\/6971\/2557\/files\/01_hero_a8728989-eb70-41ac-8a3c-6b637d2896da.png?v=1783772225","url":"https:\/\/qualityandleanhub.myshopify.com\/products\/digital-product-3","provider":"Quality and Lean Hub","version":"1.0","type":"link"}